Volunteer
Our volunteers come from all walks of life.
Many have personal experience of struggling to learn to read, or they’ve worked in a profession where they understand how critical this skill is. Others simply want to share their joy of reading.
Whatever your reason, you can help improve people’s life chances by volunteering with us.
Why volunteer at Shannon Trust?
Volunteering at Shannon Trust offers the opportunity to make a real difference to individuals in the criminal justice system. It’s a rewarding experience where you can build connections and develop new skills, while supporting learners in reaching their full potential.
Make a difference to people’s lives
Gain experience in the criminal justice sector
Use your skills and experience
Gain a sense of fulfilment
Volunteer with us
Volunteering at Shannon Trust allows you to build new skills, meet new people and new opportunities, and promote positive health and wellbeing. We actively welcome volunteers with lived experience of the justice system to help us improve reading and writing levels.
Approximately 7,500 learners engaged every year
2,000 mentors trained with the support of volunteers
Volunteers in over 100 prisons
The different ways to volunteer
In prisons
We wouldn’t be able to carry out Shannon Trust activity in prisons without our amazing volunteers.
You can help train mentors, keep our regional managers up to date with activities, offer administrative support to the team, plus much more.
If you have the time to volunteer, read more about the opportunities on offer:

Prison volunteer
Prison volunteers nurture the growth of the Shannon Trust in their prison. They help unlock the power of reading by offering advice, guidance and support to prison staff and mentors.

Area administrator
Area administrators are an invaluable part of our team. They provide administrative support to our area coordinators and teams, organising and minuting area meetings. They're also an important link in how we evidence the impact of Shannon Trust, prompting and following up data and monthly reports from our prison volunteers.
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Area coordinator
Area coordinators support and coordinate a team of prison volunteers. They help recruit and induct new volunteers and are the first point of contact for advice and support for them.
In the community
Shannon Trust is working with community partners to enhance our support to learners as they leave prison. This will enable them to continue learning on release and also to reach others in the community in touch with probation services or at risk of offending.
By becoming a reading coach, you will enable people to learn basic reading skills in a flexible way, so that day to day tasks like filling in forms or reading a bus timetable become easier.
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Reading coach
As a Shannon Trust reading coach you will work directly with people with low literacy, helping them to improve their reading through the delivery of Turning Pages sessions both on a face to face basis and through the use of technology.
FAQs
General questions
We ask our volunteers for a commitment of 2 years to volunteer at Shannon Trust. This is because our recruitment checks, training, induction and vetting checks can take some time.
Applicants must be aged 18 or over to volunteer at ShannonTrust.
We are an inclusive, welcoming organisation, with a diverse workforce of people who share our core values. We welcome an interest in volunteering from people from all sectors of our diverse communities and all backgrounds, including older and younger people.
Shannon Trust training events and area meetings are held in venues that are accessible for people with mobility needs. We also make sure a hearing loop is available in all meeting rooms.
If you have access requirements, please make a note of these on your application form so that we can make sure these can be met when agreeing on placement. This is especially important for prison volunteer and area coordinator roles where most of the activities take place in non-public areas inside prisons.
If you require any access adjustments as part of your volunteering application and interview process, please let us know by adding these to your application form or by emailing the Volunteer Hub Team at volunteering@shannontrust.org.uk.
We encourage car sharing for travel to Shannon Trust events or volunteering sessions. You'll need to make your own travel arrangements when visiting prison(s) by either using public transport or using your own vehicle.
You need to be based in the UK to volunteer for Shannon Trust. It’s your responsibility to make sure you can volunteer while in the UK. In general, if you’re from the European Union or European Economic Area you’re able to volunteer if you are currently residing in the UK. However, you should always check the conditions of your visa. If you have any doubts or questions, contact UK Visas and Immigration.
Yes, you will need to have access to your own technological devices to volunteer in most community or business support roles. For example, our Community Reading Coaches use their own laptop/tablet to access our digital learning materials. All our business support volunteer roles are remote opportunities. You will need access to a computer and the internet to take up the role.
You will also need to access the Shannon Trust volunteering portal Assemble, where we hold all the documents you need while you're volunteering. The link will be shared with you once you've completed your training. We provide volunteer roles with a dedicated email address for your volunteering, you will need to be able to receive and respond to these emails in a timely fashion.
A lot of our meetings take place online on Microsoft Teams or Zoom.
We’d love to hear from you. We’ve recently appointed volunteers to help us with communications, fundraising and social media, and we welcome more people with these skills to support our team. For an informal discussion, contact communications@shannontrust.org.uk and we will get back to you as soon as possible.
We require our volunteers to meet our minimum commitment of approximately 2 years availability to volunteer at Shannon Trust for our prison volunteering roles.
Application questions
We welcome applications from all people, including people who have previous convictions and lived experience of prison. Your convictions don't automatically exclude you from volunteering with us but the nature of them and when they took place may mean that some roles are more suitable than others.
We ask you to disclose any unspent convictions on your application. These will be treated confidentially and will be discussed during your initial contact with our regional manager.
Appointment to prison volunteer and area coordinator roles is dependent on applicants successfully completing the prison service security vetting which includes full disclosure of all previous convictions.
Once you have completed our online application form, we will be in touch to discuss next steps. Please note, all Shannon Trust opportunities include a closing date, so you may not hear back regarding your application until the closing date of the vacancy.
Shannon Trust requires 2 references as part of your volunteering application. These are a character references, so a friend or neighbour is also ideal. We ask that you are not related to the referee and that they aren’t your partner. They must have known you for a minimum of 2 years. They will be asked to comment on your skills and attributes in relation to the volunteer role description, which we will send out to them.
Ongoing support questions
Our volunteers are organised into area teams, which include Shannon Trust staff and volunteers who visit other local prisons. You will have a named staff manager who provides day to day support and regular check-in meetings. You will also receive support from other volunteers in your team.
Our volunteers meet in their area teams once every 3 months. Meetings are used to share successes and challenges, and to develop best practice.
Our Volunteer Hub Team is also available to provide support and information about your volunteering at Shannon Trust.
Expenses questions
Reasonable, out of pocket expenses will be reimbursed. This includes a mileage allowance if you use your own car or motorbike, public transport or taxi fares, food and refreshments. We’ll also cover any administrative costs such as printing or telephone calls.
You can volunteer and claim benefits if:
- the only money you get from volunteering is to cover expenses, like travel costs
- you continue to meet the conditions of the benefit you get
More information is available on the Government website.
Prison volunteering questions
Yes, you'll need to access the Shannon Trust volunteering portal Assemble, where we hold all the documents you need while you're volunteering. The link will be shared with you once you've completed your training. We provide volunteer roles with a dedicated email address for your volunteering, you will need to be able to receive and respond to these emails in a timely fashion.
A lot of our meetings take place online on Microsoft Teams or Zoom.
You'll need to allow some time for preparation in advance of mentor training and mentor meetings. You'll be expected to complete a brief monthly activity report outlining successes, challenges and areas for priority.
There will also be email communication to follow up meeting actions and make arrangements for meetings.
You will receive training and a role specific volunteer induction to explain all aspects of your volunteering role and expectations.
Our prison vetting processes and training requirements means it can take some time to begin volunteering at Shannon Trust. This is dependent on a number of different factors, but most volunteers start actively volunteering within 3 to 6 months of a successful interview.
Prison volunteers visit their prison monthly. These visits take place during Monday to Friday and normally between 8am and 4pm. You'll need the flexibility for visits to be determined by prison staff availability.
Not all prisons will require new volunteers, and this may be the case for your local prisons. Please email volunteering@shannontrust.org.uk and we can advise further regarding volunteering in your local area.
If you have any further questions, get in touch at volunteering@shannontrust.org.uk